PRIVACY POLICY | Sisters Of The Stran

Last updated July 29, 2025

1. Introduction to Our Privacy Policy

At Sisters of the Strange (“Company,” “we,” “us,” or “our”), we care deeply about how your personal information is collected, used, and shared. Protecting your privacy is a priority for us. This Privacy Policy (“Policy”) explains how we gather, use, and safeguard your information when you engage with any of our services, including but not limited to:

Our websites, pages, or channels accessed via the internet or wireless-enabled devices (“Website”)
Mobile applications
Ticketing and live events we host or sponsor

By visiting or using our Services, you agree to the practices described in this Policy.

Age Requirements

Our Services are intended for users 18 and older. If you are between 13 and 17 years old, you may only use our Services with the permission and direct supervision of a parent or legal guardian. We do not knowingly collect personal information from children under 13, nor do we allow them to create accounts.

2. What Information We Collect

Information You Provide to Us

You do not need to create an account to use most of our Services. However, if you choose to sign up for additional features (such as events, newsletters, or exclusive content), we may collect personal details you provide, including your name, email address, birth date or age range, and mailing address. If purchases are involved, payment and billing information may also be required.

We do not request sensitive personal details like race, religion, political views, sexual orientation, health data, or criminal history. Please avoid adding personal details to your account or posts that you would not want to be publicly visible.

Depending on which Services you use, we may also collect:

Biographical or demographic information you provide (e.g., surveys, event registrations)
Transaction data (e.g., items purchased, event ticketing)
Shipping and billing information for purchases
Messages, comments, or interactions you share through our platforms
Technical details (e.g., sign-in data, device type, IP address, GPS location, page views)
Activity data from how you use the website (e.g., clicks, searches, content viewed)
Information from cookies, beacons, or similar tools (see Cookie Policy for details)
Any content you voluntarily upload or share publicly
Additional details requested to verify your account or resolve issues

Information Collected Automatically

When you interact with our Services, we automatically gather certain technical data such as:

Device type and operating system version
IP address and general location
“Cookie” data and other tracking identifiers
Page views and navigation patterns
Interactions with other users and content on our site or app

On mobile, we may also record details like unique device ID, MAC address, IMEI, or device name for troubleshooting and security purposes.

Information from Third Parties and Advertisers

We may work with third-party partners (such as payment processors, analytics providers, or advertisers) who collect or share some of this information with us to help improve and personalize your experience. These partners follow confidentiality and security obligations consistent with this Privacy Policy and applicable laws.

Advertising

Some of our Services include advertising features. Advertisers or ad networks may collect anonymous data—like browsing behavior or clicks on ads—to provide more relevant advertisements. You can learn more about opting out of behavior-based advertising by visiting networkadvertising.org.

Cookies and Similar Technologies

We use cookies, pixel tags, and other tracking tools to recognize you, store preferences, and improve our Services. Certain third parties may also place cookies on our platforms (see our Cookie Policy for full details). You can control cookies through your browser settings or device options.

Updates to Information Collection

Our Services evolve over time. If we introduce new features or significantly change how we collect or use your data, we will update this Privacy Policy and provide notice where required.

3. Why We Collect and How We Use Your Information

The way we use your information depends on which Services you access, how you interact with them, and the choices you make in your account or privacy settings. Our primary goals are to operate, improve, and personalize your experience with Sisters of the Strange while keeping your data secure.

Specifically, we use your information to:

Provide and manage Services: This includes processing payments, maintaining your account, personalizing content, and ensuring our site and related services remain functional and secure.
Communicate with you: We may contact you regarding your account, respond to questions, resolve disputes, troubleshoot issues, or provide customer support.
Send transactional updates: For example, we may email you about purchases, confirm event registrations, or notify you about important policy or terms updates.
Deliver requested features: If you sign up for specific features (like newsletters, giveaways, or events), we use your data to provide those services.
Share marketing content (with your consent): We may send updates about upcoming episodes, events, or special promotions. You can manage or opt out of marketing communications (see Section 8.2).
Improve user experience: Reviewing crash reports, stalled pages, or feature usage helps us fix problems and enhance functionality.
Ensure safety and compliance: We use data to detect and prevent fraud, investigate suspicious activity, enforce our Terms of Use, and comply with applicable laws.
Maintain security: We continuously work to safeguard our website, apps, and data from unauthorized access or misuse.

We may also use your information for any purposes described in this Privacy Policy, as permitted by law, or in ways we disclose when you provide the data.

4. How Your Information Is Shared

4.1 Sharing by You

Some of our Services are social by design. When you choose to participate—such as posting comments, joining community discussions, or uploading content—other users may see details like your name or username, profile image, and any information you choose to make public. Always keep this in mind when sharing personal details.

4.2 Sharing by Us

We may share your information with third parties in the following ways, as described in this Policy:

Service Providers

We work with trusted third-party companies to perform tasks on our behalf, including payment processing, data analysis, marketing, advertising, communications, and IT services. These providers receive only the information they need to fulfill their role and are required to maintain confidentiality and security standards consistent with this Policy and applicable laws.

Affiliates

If Sisters of the Strange forms partnerships or operates under related entities in the future, we may share information between those affiliated companies. These entities will use your information only in compliance with this Policy.

Business Transfers

If Sisters of the Strange undergoes a sale, merger, acquisition, reorganization, bankruptcy, or other change of control, your information may be part of the assets transferred to the new owner or entity.

Legal Compliance and Protection

We may disclose your information if required to comply with legal obligations, enforce our Terms of Use, investigate potential violations, or protect the rights, property, and safety of Sisters of the Strange, our users, or the public. This may include exchanging data with organizations focused on fraud prevention or credit risk reduction.

Aggregated or Anonymized Data

We may share non-identifiable, aggregated data—such as general demographic trends or usage statistics—with partners or potential advertisers. This type of information does not personally identify you and is used for analytical or promotional purposes.

5. The Security of Your Information

We take the protection of your personal information seriously. Sisters of the Strange uses industry-standard safeguards—administrative, technical, and physical—to help prevent loss, theft, misuse, or unauthorized access, disclosure, alteration, or destruction of your data.

Your account is secured by a password. To help keep your information safe, you are responsible for selecting a strong password, keeping it confidential, and not reusing passwords you’ve used elsewhere. Do not share your login details with others.

While we work hard to protect your information, no security system is entirely foolproof. Factors like unauthorized access, hardware or software failures, or other unforeseen events may compromise data at any time. We encourage you to stay vigilant and contact us promptly if you believe your account has been compromised.

6. Where Your Information Will Be Stored

To provide our Services, your personal information may be transferred to and stored on servers located outside of your home country, including the United States. This may also involve processing by trusted third-party service providers located in other regions.

By submitting your information, you acknowledge and agree that your data may be stored or processed in countries that may not offer the same level of legal data protection as your own. Regardless of location, we handle all personal information in accordance with this Privacy Policy and, where applicable, the requirements of the EU General Data Protection Regulation (GDPR).

7. Lawful Bases for Processing

We collect and process personal information only when we have a valid legal basis to do so. These bases may include:

Consent: When you have given us explicit permission to collect or use your information for specific purposes. You may withdraw your consent at any time; however, this will not affect the legality of any processing that occurred prior to your withdrawal.
Contract: When processing is necessary to fulfill a contract with you (for example, providing paid services, event registration, or account features you have requested). To use certain features of our Services, you must agree to our Terms of Use, which form the contract between you and Sisters of the Strange.
Legitimate Interests: When processing your information is necessary for our legitimate business interests or those of a third party, provided such interests do not override your rights and freedoms. Examples include:
- Protecting users and the platform from security threats or fraudulent activity.
- Complying with applicable legal obligations.
- Managing business operations, such as analytics, reporting, and customer service.
- Facilitating community interactions, content sharing, and event participation.
- Improving and developing our Services to better meet user needs.

If you have questions about the lawful bases under which we process your personal information, you can contact us at sistersofthestrangepodcast@gmail.com (or whichever email you plan to use for your official contact).

8. What Information You Can Access

Through your account settings (if applicable), you may be able to view, edit, or delete personal information you’ve shared with Sisters of the Strange. The type of information available to you will depend on the Services you use.

8.1 Right to Access and Control Your Information

We aim to provide users with clear choices about how their information is collected, used, and shared. Depending on your location and applicable laws (such as the GDPR in the European Economic Area), you may have the right to:

Delete Your Information: Request that we erase some or all of your personal data (e.g., if it’s no longer required to provide Services).
Change or Correct Information: Update or fix inaccurate or incomplete data in your account.
Object, Limit, or Restrict Use: Request that we stop using or limit the use of your data where there is no legal right to continue processing it.
Access and Portability: Request a copy of the personal information we hold about you or ask for it in a machine-readable format for transfer to another service.

To make a request, please refer to the contact details in Section 11 of this Policy. We will review and respond in accordance with applicable law.

8.2 Your Choices

You have options regarding the information you share and how we communicate with you:

Opting Out of Data Sharing: You can limit data collection by disabling cookies through your browser or device settings. Please note this may affect your ability to use certain features.
Editing or Deleting Information: Updates you make may not remove historical data kept for legal or business purposes, such as aggregated analytics that do not identify you personally.
Notifications: You can enable or disable push notifications via your device settings at any time.
Email Preferences: You may opt out of non-transactional communications (like newsletters or promotional emails) using links provided in those messages or through your account preferences.

8.3 Account Closure

If you wish to delete your account, you may do so via your account settings (if available) or by contacting us directly using the information provided in Section 11. Once deleted, your account data will be removed in accordance with our data retention and deletion policies, except where retention is required by law or legitimate business needs (see Section 9).

If your account is deactivated, some content you posted (such as comments) may remain visible to other users. Additionally, if you opt out of future communications, we will process your request promptly but may retain limited data as required to comply with legal or operational obligations.

9. How Long We Retain Your Information

We retain personal information for as long as it is reasonably necessary to provide you with our Services, comply with legal obligations, and maintain proper business records.

Even if you deactivate your account or request deletion, we may keep copies of certain information for purposes such as:

Meeting legal, regulatory, or contractual requirements.
Preventing fraud or abuse.
Resolving disputes or enforcing our Terms of Use.
Maintaining proper financial, operational, or security records.

The retention period will vary depending on the type of information and applicable laws, including statutes of limitation.

Please note that content you share publicly (such as comments, posts, or user-generated contributions) may remain visible even after your account is closed or your data is deleted, as we cannot control information that others have copied, stored, or shared outside of our platform.

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy, our Terms of Use, or our Cookie Policy from time to time. If we make material changes, we will notify you through our Services, our website, email, or other reasonable means so that you have an opportunity to review the updated terms before they take effect.

Changes will not apply retroactively. If you do not agree with the updated policy, you may close your account or discontinue using our Services. By continuing to use Sisters of the Strange after changes are posted or communicated, you agree to the updated terms.

11. Questions or Concerns

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us using the contact details below. We will make every effort to address your inquiry promptly.

Email: sistersofthestrangepodcast@gmail.com

12. LEGAL DISCLOSURES

Sisters of the Strange may disclose information about you if required to do so by law, subpoena, or other legal process, or if we believe in good faith that such disclosure is reasonably necessary to:

Investigate, prevent, or take action regarding suspected or actual illegal activities or assist government enforcement agencies;
Enforce our agreements with you;
Investigate and defend against any third-party claims or allegations;
Protect the security or integrity of our services, including sharing information with other companies facing similar threats; or
Exercise or protect the rights, property, or safety of Sisters of the Strange, our users, personnel, or others.

Where appropriate and not prohibited by law, court order, or emergency circumstances, we will attempt to notify users about legal requests for their personal data. While we may challenge requests that we believe are overbroad, vague, or lack proper authority, we do not guarantee that we will dispute every legal demand.

Effective: July 29, 2025